Flexible Booking Options

We know you must be apprehensive about your future travel plans due to the current Coronavirus/COVID-19 situation, in order to give you peace of mind, we’ve revised our current booking conditions to offer you more flexible booking options during these unprecedented times.

Book your next holiday with no deposit

You can book your holiday of choice with us now and we will hold a place for you with no deposit*. Once the current COVID-19 situation and government advice changes, we will contact you to make a deposit payment and our normal booking T&C’s will apply.

Flexible amendment options

Based on current Government guidance and the constantly changing situation we are currently facing, if you have a booking that is due to depart prior to and including the 30 September 2020, you can now amend your forthcoming holiday to a date later in the year or a departure in 2021 and we will waiver the admin charge*. The only costs incurred by you would be if there is a difference in the price of your holiday or if you have a flight included in your booking that is already paid for as part of your deposit – airline change fees, if any, would be passed on to you*. Please call our team or email at travel@solos.co.uk for more information.

Reduced balance due dates

Based on current Government guidance and the constantly changing situation we are currently facing, we have taken the decision the reduce our balance due date to 4 weeks prior to departure*. We will revert to our normal T&C’s once the government updates its advice.

 *Except for cruise bookings where normal Cruise T&C’s apply. If you have a flight attached to your booking that has been booked as part of your deposit payment we are unable to change your booking to a credit voucher – please email or call for further information.

If you would like more information on our current booking conditions, please do not hesitate to contact us by email travel@solos.co.uk.

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