What Personal Information we collect
Our use of your Personal Information.
Solos uses the Personal Information you provide us with in the following ways: (i) to contact you regarding your own holiday booking. (ii) to respond to an enquiry you make, (iii) to carry out research that will enable Solos to develop the products and services we offer or (iv) to send you information about our products or services
You may opt out of receiving information about our products and services by selecting the relevant option on the Website page or by sending us an email at email@example.com.
Cookies and IP addresses.
When you view the Website we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file). Cookies allow us to tailor the Website to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Website, which could allow us to customise your next visit to the Website. However, cookies do not allow us access to the rest of your computer and we do not use them to collect Personal Information about you.
Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on this Website.
We study visitor trends since we are interested in the successful dissemination of information through the Website. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which helps us to learn more about how we can enhance your experience with the Website. This information is not used to develop a personal profile of you. The log files are regularly purged.
An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed identifiable. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.
Information is passed from your profile as a cookie to enable the forum to display previous forum posts to you. Also cookies keep your session alive when navigating between pages.
Solos use a number of independent measurement and research companies. They gather information regarding the visitors to Solos websites on our behalf using cookies, log file data and code which is embedded on our website. Solos Holidays use this type of information to help improve the services it provides to its users. No personal data is collected and all data is purely statistical.
Please note that, during your visits to a Solos website, you may notice some cookies that are not related to Solos Holidays. This occurs when you visit a page with content embedded from, for example, YouTube or Flickr, when you may be presented with cookies from these websites. Solos Holidays does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of the Solos Holidays and Solos Forum websites.
Solos Holidays websites may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
We will only disclose Personal Information to government bodies and law enforcement agencies as permitted by law, successors in title to our business and suppliers we engage to process data on our behalf. Otherwise, we do not share Personal Information with anyone else, or sell on Personal Information to any third parties. Solos make every effort to ensure that client details are not used inappropriately and do not sell client details to third parties.
Requests for brochures
If you provide us with your name and address to request a brochure, unless otherwise stated by you we assume that you have expressed an interest in us and we will add you to our mailing list. This means that you may receive a brochure or other marketing materials from us.
Your rights in relation to the Personal Information we hold about you
If you would prefer not to receive any information from us in the post then please inform us at the time of making your enquiry, by emailing us at firstname.lastname@example.org writing to us at Solos Holidays Ltd, 54-58 High St, Edgware, Middlesex, HA8 7EJ. If you believe your Personal Information may already be held on our mailing database and you would like it to be removed then please do not hesitate to let us know and we will oblige. It is your right to know what Personal Information we hold about you. If you would like to view this Personal Information, again, please do not hesitate to contact us at Solos Holidays Ltd, 54-58 High St, Edgware, Middlesex, HA8 7EJ and we will oblige. [We charge £10 for any requests to view this Personal Information].