Payments, Deposits & Instalments

We like to think we make your Solos experience as special as it can be. But do you know what else makes a difference? Making it easy. Because you should spend the run-up to your trip as carefree as you feel when you’re on it! So why not take advantage of our monthly payment scheme – enabling you to spread the cost of your holiday in a simple and manageable way.

Payment Timelines

Deposits

When you confirm your booking, you’ll be required to make an initial payment, unless your holiday starts within 12 weeks – in which case you must pay the full costs of your holiday. You can, of course, always pay the full amount in advance regardless of your trip’s departure date if you wish.

For any UK holiday, a deposit of £50 per booking is required at the time of booking.

For all overseas holidays which require air travel, a deposit of £200 per booking is required at the time of booking.

Please be aware that if you book a regional flight, the full flight cost must also be paid at the time of booking, in addition to your initial deposit.

Final Balance

The complete balance for your booking must be settled no later than 12 weeks before your departure date. This ensures that all necessary arrangements are in place well in advance, allowing for a smooth and worry-free travel experience. We kindly ask that you keep this deadline in mind to avoid any inconvenience and to ensure your trip preparations are on track.

Spreading the cost

We understand how important it is to have a convenient and flexible way to make your holiday payments, which is why you can now pay for your holiday in instalments.

We will work with you to establish a monthly payment schedule that aligns with your financial preferences and the total cost of your trip.

Standing Orders

Our standing order policy is designed to help you manage your trip payments efficiently:

1. Standing Order Enrolment

To enrol in our standing order payment plan, please contact our customer service team or indicate your interest during the booking process.

We will provide you with the necessary details to set up your standing order, such as bank account details. Please note your full balance must be settled 12 weeks prior to departure.

2. Monthly Payment Schedule

Upon enrolment, we will work with you to establish a monthly payment schedule that aligns with your financial preferences and the total cost of your trip. This schedule will outline the date and amount of each monthly payment.

3. Flexibility

Our standing order payment plan offers flexibility in managing your payments. If you encounter any changes in your financial circumstances, please contact our customer service team to discuss potential adjustments to your payment plan.

4. Automatic Payments

Once your standing order is set up with your bank, your payments will be automatically deducted from your chosen bank account on the agreed-upon dates. This eliminates the need for manual payments and ensures that your payments are made on time.

5. Completion of Payments

Your standing order payments will continue until the full balance of your trip is settled.

If you have any questions, queries or need further assistance with the above, please don’t hesitate to reach out to our team on 0208 951 2900 or email travel@solos.co.uk. We’re always here to help and ensure your Solos travel experience is as easy and stress-free as possible.

View full booking T&Cs here.