Customers Currently On Holiday With Us

If you develop COVID-19 symptoms, or the government advice changes while you’re away, here’s what to do.

How to get in touch with us

We’re here to help. Take a look at the ways you can get in touch below.
  • Contact your in resort Tour Leader
  • Chat to us online via our webchat service
  • Email us at
  • Call us on 020 8951 2900

What to do if you develop Covid-19 Symptoms

If you start to feel unwell and are showing Covid-19 symptoms, you should self-isolate in your room and seek medical assistance, if required. You should also report any illness or symptoms to your Tour Leader and the hotel management team straight away by contacting reception.

What to do if government advice changes 

If the travel advice changes while you’re on holiday, we’ll follow all the guidance provided by the local authorities to manage the situation for you. We’ll communicate any important updates with you via your Tour Leader.

Our Reviews


I was so nervous about embarking on my first Solos Holiday, but I shouldn’t have been – it was the best thing I have ever done!

Wow! Got to see the famous shipwreck beach in Zakynthos with Solos. Can’t wait to discover more of their destinations!

Our tour leader Monica was exceptional! Had such a good time and will be rebooking with Solos. Thanks for a great holiday!

Had the best time with Solos! Discovered beautiful destinations and met some lifelong friends.

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